Privacy Policy

Last updated:

1. Data controller

Trozelonrrvim (“we”, “us”) operates the website trozelonrrvim.ddd. For the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws, we are the data controller.

Contact and address:
Trozelonrrvim
Bethlehemkerkplein 40A, 8011 PH Zwolle, Netherlands
Email: info@trozelonrrvim.world, contact@trozelonrrvim.world, support@trozelonrrvim.world, help@trozelonrrvim.world

2. What data we collect and why

We may collect and process the following personal data:

• Contact and order data: name, email address, phone number, message content when you submit the order or contact form. Purpose: processing orders, responding to enquiries, and fulfilling our contract with you.
• Technical data: IP address, browser type, device information, pages visited. Purpose: operation and security of the website, analytics (where you have consented), and improving our services.
• Cookie data: as described in our Cookie Policy.

3. Legal basis (GDPR)

We process personal data on the following bases:

• Contract: processing necessary to perform the contract (e.g. order fulfilment).
• Legitimate interests: where necessary for our legitimate interests (e.g. security, fraud prevention), provided your interests do not override them.
• Consent: where you have given clear consent (e.g. marketing, non-essential cookies).
• Legal obligation: where required by law (e.g. tax, accounting).

4. How long we keep your data

We retain personal data only as long as necessary for the purposes above:

• Order and contact data: typically up to the period required for contract performance, warranty, and legal obligations (e.g. 7 years for tax in the Netherlands where applicable).
• Technical and log data: as needed for security and analytics, usually not longer than 24 months unless law requires otherwise.
• Marketing data: until you withdraw consent or object, then we stop processing for that purpose.

5. Your rights (GDPR)

Depending on applicable law, you may have the right to:

• Access your personal data and receive a copy.
• Rectify inaccurate data.
• Request erasure (“right to be forgotten”) where the legal basis allows.
• Restrict processing in certain circumstances.
• Data portability (receive your data in a structured, machine-readable format where applicable).
• Object to processing based on legitimate interests or to direct marketing.
• Withdraw consent at any time where processing is based on consent.
• Lodge a complaint with a supervisory authority (e.g. in the Netherlands: Autoriteit Persoonsgegevens).

To exercise these rights, contact us using the details in section 1. We will respond within the timeframe required by law (e.g. one month under GDPR).

6. Data security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or alteration. This includes secure connections (HTTPS), limited access to personal data, and safe handling of form submissions. We do not sell your personal data to third parties.

7. International transfers

If we transfer data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place (e.g. adequacy decisions, standard contractual clauses) as required by law.

8. Geographic scope and targeting

This website and our services are directed at users in the European Economic Area (EEA), with our business located in the Netherlands. We do not knowingly target or collect personal data from individuals in jurisdictions where our product or advertising would be restricted. If you access this site from outside the EEA, you do so on your own initiative and are responsible for compliance with local laws. Our advertising (including any Google Ads) complies with applicable policies in the regions where we advertise.

9. Topic and advertising policies

We sell dietary supplements only. We do not make medical, therapeutic or disease claims. Our product is not a medicine and is not presented as such. We comply with Google Ads policies and other advertising standards: we do not use misleading claims, guarantees of results, or content that targets sensitive health conditions in a way that implies treatment or cure. All product information is for general informational purposes. If you have questions about advertising or compliance, contact us using the details in section 1.

10. Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top will be revised. We encourage you to review this page periodically.